Click & Collect for more efficiency and reliability
Hubo shops have no warehouse stocks. Therefore, it is essential that shop orders are placed with suppliers on a daily basis and that the inventory is accurately monitored. All items picked for a Click & Collect order in a shop must be processed in real-time so they can be re-ordered immediately and stock replenished quickly.
Hubo was already using Zebra’s MC2180 mobile computers in its shops for inventory and order picking. However, the company wanted to move to an Android platform and develop its own Click & Collect app specifically for large-screen Android devices so that more processes could be carried out on the shop floor.
After a pilot in four shops, Dalosy Hubo recommended Zebra TC72 Touch computers. These were delivered fully configured and ready to use. In addition, Dalosy’s software team developed a Click & Collect app especially for Hubo. In the meantime, Hubo has more knowledge about Android and has developed its own Click & Collect app.
"We want our shop staff to be ready to help customers. But they also need to be operationally efficient. To achieve this, we had to provide our staff with mobile devices."
Bart Vos, Head of the ICT-helpdesk at Hubo
A Click & Collect order is placed via the Hubo website and processed in Hubo’s ERP system. In addition, the mobile devices in the shop where the order is picked receive an immediate notification. The notification shows all open orders that need to be picked, along with the required item details such as number and type. The employees then collect the articles from the shelves in the shops. When scanning the articles, the information about them is processed in the ERP system in real time. The back office receives a notification of the sale of these items so that the inventory can be updated and replenished. Staff also use the mobile devices for goods receipt and to create purchase orders.