H.Essers

Background blocks

For logistics service provider H.Essers, it is essential to be able to meet specific customer requirements. This certainly applies to scanning and printing. Our in-house supplier Dalosy always has to be able to come up with the most suitable equipment quickly. Over the years, the auto-ID expert has developed into a reliable partner that supports H.Essers in promptly responding to a variety of (customer) wishes.

About H.Essers

Henri Essers founded the company in 1928. H.Essers has since grown into one of the leading companies in Europe in the field of transport and logistics for sectors such as chemicals, pharmaceuticals/healthcare and high-quality goods. In recent years, the company has experienced solid expansion, thanks to autonomous growth and a number of strategic acquisitions. Today, H.Essers employs nearly 7,000 people in 89 locations in 19 countries in Western and Eastern Europe. The company has 1.35 million square metres of warehouse space, 1,440 tractors and 3,816 trailers.

The right place for expert feedback

H.Essers has worked with Dalosy to its full satisfaction for many years. Dalosy supplied equipment can be found in the vast majority of the logistics service provider’s warehouses. Around a thousand barcode scanners – including a hundred terminals on forklift trucks – and some 650 label printers are operational at all sites. Dalosy knows H.Essers through and through thanks to its many years of cooperation. We can safely say that Dalosy is a one-stop-shop for the company in the field of Enterprise Mobility. The logistics service provider comes to Dalosy whenever new scanners or label printers are needed or whenever a client wants H.Essers to use specific equipment for which it has insufficient in-house knowledge.

“At Dalosy, we know we've come to the right place for reliable information. They always give us advice on how best to implement the equipment in our environment.”

Patrick Tielens, Team Leader Service Desk

Another challenge was when H.Essers had to scan special DOT codes for a well-known cigarette manufacturer. Within the framework of European legislation (TPD), these registered codes also had to be connected to the government’s system. Here, too, Dalosy helped to work out a tailor-made solution. Dalosy also provided a number of scanners with 4G and therefore a SIM card on board. These devices are mainly used for outdoor storage.

When H.Essers wanted to manage the scanners centrally across the various warehouses, Dalosy put forward SOTI MobiControl. Since Dalosy set up that solution to manage scanners online, H.Essers can, for example, easily introduce changes remotely. That is an enormous advantage compared to the past, when scanners had to be brought to the technical service for the slightest adjustment.

"When we get a new customer, the necessary devices must follow as quickly as possible. In the meantime, we know that we always receive a direct response from Dalosy, so that we can quickly provide feedback to our customer. In our business, you can't wait two weeks for a quotation."

Patrick Tielens, Team Leader Service Desk H.Essers

Realisations in practice

If H.Essers has specific questions, Dalosy comes along to carry out the necessary analyses. The most suitable solution is then put forward. A few years ago, for example, the company wanted to switch its scanners from Windows to Android. This transition did not appear to be simple. Together with a number of internal people, Dalosy ensured a successful switch. Seventy per cent of the equipment now works on Android.

When H.Essers wanted to manage the scanners centrally across the various warehouses, Dalosy put forward SOTI MobiControl. Since Dalosy set up that solution to manage scanners online, H.Essers can, for example, easily introduce changes remotely. That is an enormous advantage compared to the past, when scanners had to be brought to the technical service for the slightest adjustment.

Updates

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