Digitalization in healthcare

Bedside handheld terminals

Bedside handheld terminals are a familiar sight in healthcare settings; they are typically made from specialized materials that make them easy to keep clean. These devices were primarily developed to provide real-time access to patient data and to facilitate medication checks via barcode scanning. Not only do they feature the latest Wi-Fi 7 technology, but they also offer superior scanning capabilities compared to mobile phones, as they can scan and capture barcodes much faster. They reduce administrative errors and improve the efficiency of both logistics teams and bedside healthcare professionals.

Wristband printers

Wristbands are an indispensable part of the hospital environment. They are essential for ensuring that the right procedures are performed on the right patient at the right time. That is why specialized wristband printers have been developed for the healthcare sector; they enable wristbands to accurately indicate the specific medications and treatments a patient requires. This allows healthcare facilities to streamline processes—such as in emergency departments or laboratories—while significantly reducing the incidence of human error.

Smart displays and kiosks

Smart displays and interactive kiosks lead to a better patient experience. Providing optimal information in rehabilitation centers, dental practices, or hospitals reduces congestion at the reception desk and shortens waiting times, allowing facilities to handle more patients in less time. As a patient, you can easily find out when it is your turn and where you need to go.

Kiosks are increasingly being used for wayfinding—or digital signage. This trend is partly linked to the aging population. The kiosk engages people to help them find their way to their appointments.

That said, we must realize that most older people have no desire at all for all this digitalization. They often cannot keep up with the developments; panic sets in when they receive an appointment confirmation on their iPhone that they do not understand. That is why we help them as best we can to find their way—both literally and figuratively—through the digital landscape.

By integrating these technologies, healthcare organizations are not only more efficient today but also better prepared for future and more extensive digitalization—a process that is ongoing.

Mobile Device Management

With the prevalence of advanced equipment, mobile device management is increasingly critical in the healthcare sector. At Peak Technologies, we handle the centralized management, remote updates, and security of all mobile devices used within the organization. This involves ensuring the use of the latest software versions and maintaining visibility into the number of active devices, thereby minimizing downtime. It is also essential to ensure proper device usage, robust compliance, and meticulous security monitoring. At a time when healthcare data is increasingly targeted by cyberattacks reports regarding the hack at Chipsoft underscore the importance of effective management and up-to-date security within healthcare environments.

Our added value lies in relieving IT departments of their workload. Staff are not constantly occupied with resolving malfunctions, devices remain operational, and when issues do arise, the IT team has the capacity to provide support.